We offer a 100% satisfaction guarantee for all our fulfilment services; product fulfilment, mail fulfilment & 3D fulfilment.
This guarantee is our commitment to rendering outstanding service to your business. We keep it pretty simple.
- We’ll get your orders right. If your order isn’t 100% accurate, then we will refund the fulfilment fee, issue a call tag for the incorrect merchandise, and cover the fulfilment fee and shipping costs to re-send the correct product to your customer.
- We’ll ship your orders when promised. All product fulfilment orders that we receive by 1:00 PM on a business day will be dispatched the same day. Guaranteed.
- Based on the job specification you submit, we’ll honor the prices we quoted you with no hidden fees and no long-term contract. And you can always cancel your service at any time.
- We’ll respond promptly to your service requests and resolve them to your satisfaction, and we’ll follow-up to make sure we’ve met your service expectations.
Our guarantee is permanent, throughout the duration of our partnership.
So, you really don’t have anything to lose and so much to gain – time especially, but money too as we can save you postal and courier costs through our economies of scale.
In ADDITION to this guarantee we also have a trial OFFER…
Product Fulfilment Service Trial
Our Product Fulfilment Trial takes the risk out of trying an outsourced order fulfilment provider for the first time or seeing if we are a better fit than your current provider.
The trial includes:
- Full inventory of your products on arrival in our warehouse.
- 30 day test period to try us out. Send us some stock. See how receiving works. Submit orders and track the packages. Interact with our friendly team.
We are so sure you’ll be completely satisfied that, if you’re not, we’ll refund any and all costs/fees you’ve incurred in those 30 days up to £250–even shipping costs.
The no-risk Product Fulfilment Service trial, combined with our E-Commerce expertise, 100% Satisfaction Guarantee, and friendly terms, makes it an easy decision to get started with us today!